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Western Sales Co. Product Support

Technical Support:
For trade professionals in the Northern California and Western Nevada area, we are pleased to offer technical support Monday through Friday, 8 AM to 5PM, including by e-mail, phone, or jobsite visits. You can also find important product information in the below links:

Download technical documents (TPIs) – Grohe Only. (TOTO TPIs coming soon.)

TOTO technical documents at www.totousa.com.

Warranty Support:
We provide warranty support for all of our trade partners in the Northern California and Western Nevada area, including for wholesalers, dealers, contractors, and specifiers. Consumers and out-of-area trade professionals should consult their dealer or installer, or with the manufacturer directly (websites are listed on each manufacturers' page).

Request warranty parts.

• Warranty request procedure and policies.

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Online Literature Request Form:
Brochures, product binders, and other literature resources are available to all of our trade partners, including wholesalers, dealers, contractors, and specifiers in the Northern California and Western Nevada area. Consumers and out-of-area trade professionals should consult the manufacturer directly (websites are listed on each manufacturers' page).

Order price books, brochures, and binders.

Replacement Parts Support:

Local parts distributors. (Coming soon.)

Training Support:

(Coming soon.)

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16800 Laurel Rd, Los Gatos, CA 95033 • 408-353-9000 • fax 408-353-5222 • sales@western-sales.com